Terms Of Purchase
Terms of Purchase
Last Updated: July 2026
These Terms of Purchase apply to all purchases made through novethique.com. This website is operated by Novethique. By placing an order through our website, you agree to these Terms of Purchase, along with our Terms of Use, Privacy Policy, Shipping Policy, Return Policy, and any other policies referenced on our website.
Please read these Terms of Purchase carefully before purchasing any products from Novethique. If you do not agree with these terms, please do not place an order through our website.
General
By placing an order on novethique.com, you confirm that you are at least 18 years old, of legal age to form a binding agreement, and legally permitted to purchase products through our website.
You agree to purchase and use products from Novethique in compliance with these Terms of Purchase and all applicable laws, rules, and regulations in your location.
You are responsible for ensuring that any products ordered from our website can be lawfully purchased, imported, delivered, and used in your country or region.
Privacy Notice
Your purchase and use of novethique.com are also governed by our Privacy Policy.
By placing an order, contacting us, or using our website, you consent to the collection, use, storage, and processing of your personal information in accordance with our Privacy Policy.
We may update our Privacy Policy from time to time. Any updates will be posted on our website.
Order Processing
Novethique reserves the right to refuse, cancel, or decline to process any order at our sole discretion.
This may occur if a product is out of stock, incorrectly priced, unavailable, suspected to be fraudulent, affected by payment issues, or if we determine that an order cannot be fulfilled for any other reason.
We also reserve the right to verify your identity, payment details, shipping information, or order information before processing your order.
If your order is canceled or not processed, we will either not charge you or refund the amount paid for the canceled item, subject to the payment method and processing timeline.
Product Descriptions
Novethique strives to provide accurate product descriptions, images, pricing, colors, sizes, materials, and other product details.
However, we do not guarantee that all product descriptions, images, colors, prices, availability, or other information on our website will always be accurate, complete, current, or error-free.
Product colors may vary slightly due to lighting, photography, device screens, and display settings.
If a product you receive is significantly different from its description, your available remedy may be to request a return or refund in accordance with our Return Policy.
Pricing Information
We make every effort to display accurate pricing on novethique.com.
However, pricing errors may occasionally occur. Novethique reserves the right to correct any pricing errors, update product prices, change promotions, or cancel orders placed with incorrect pricing, even after an order has been submitted.
If an order is affected by a pricing error, we will contact you by email and provide further assistance.
Promotions and Discounts
Discounts, promotions, coupon codes, bundle offers, limited-time sales, and special offers are subject to change at any time without prior notice.
Promotions may not be combined unless specifically stated. Novethique reserves the right to modify, cancel, or refuse any promotional offer if it is misused, expired, incorrectly applied, or affected by a technical error.
Product Availability
Product availability shown on our website is not guaranteed.
Although an item may appear to be in stock at the time your order is placed, inventory may change during processing. In rare cases, an item may become unavailable after your order has been submitted.
If an item in your order becomes unavailable, we will contact you by email. We may cancel the unavailable item, issue a refund, or assist with an alternative solution when possible.
Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy.
Estimated delivery times are provided for reference only and may vary depending on destination, carrier availability, customs clearance, weather conditions, holidays, local delivery conditions, and other factors beyond our control.
Novethique is not responsible for delays caused by customs, carriers, incorrect shipping information, failed delivery attempts, or circumstances outside our reasonable control.
Shipping Address
You are responsible for providing a complete and accurate shipping address when placing your order.
If your shipping address is incorrect or incomplete, your order may be delayed, returned, lost, or undeliverable.
If you need to change your shipping address, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes.
Risk of Loss
Items purchased through Novethique may be shipped by third-party carriers.
Once an order is handed over to the shipping carrier, risk of loss may pass to the customer, subject to applicable law and our shipping policies.
Please monitor your tracking information carefully and contact us if you experience any delivery issues.
Taxes, Duties, and Customs Fees
You are responsible for any taxes, customs duties, import fees, tariffs, brokerage fees, VAT, sales tax, or other charges required by your country or region.
These charges are not always included in the product price or shipping fee and may be collected by your local customs office, carrier, or government authority.
Novethique is not responsible for delays, returns, or additional costs caused by customs clearance, unpaid duties, import restrictions, or local regulations.
Product Use and Customer Responsibility
Products purchased from Novethique are intended for personal use unless otherwise stated.
You are responsible for reviewing product details, care instructions, sizing information, material descriptions, and any usage guidance before purchasing or using a product.
For jewelry and accessories, please avoid exposing products to harsh chemicals, excessive moisture, perfumes, lotions, sweat, or improper storage unless the product description states otherwise.
Novethique is not responsible for damage caused by misuse, improper care, accidents, unauthorized modification, normal wear and tear, or failure to follow product care instructions.
Warranties and Disclaimers
Unless specifically stated on the product page or in our policies, products sold through Novethique may not include manufacturer warranties, service support, or additional guarantees.
All products are provided subject to the descriptions, policies, and terms available on our website.
To the fullest extent permitted by applicable law, Novethique disclaims all warranties not expressly stated, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Returns and Refunds
Returns, refunds, cancellations, and exchanges are governed by our Return Policy and any applicable terms shown on our website.
Please review our Return Policy before placing an order.
If you believe there is an issue with your order, please contact us with your order number and relevant details so we can assist you.
Payment
By submitting payment information, you confirm that you are authorized to use the selected payment method.
All payments are subject to approval by the payment provider. If your payment is declined, unavailable, reversed, flagged, or fails authorization, your order may be delayed or canceled.
Novethique reserves the right to cancel or refuse any order that appears fraudulent, unauthorized, suspicious, or in violation of these Terms of Purchase.
Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
Once an order has been processed, packed, or shipped, we may not be able to cancel or modify it.
Order changes and cancellations are not guaranteed and are handled according to the order status at the time your request is received.
Limitation of Liability
To the fullest extent permitted by applicable law, Novethique and its owners, employees, partners, suppliers, service providers, and affiliates will not be liable for any indirect, incidental, special, consequential, punitive, or other damages arising from your purchase, use, or inability to use products purchased from our website.
Your sole remedy for dissatisfaction with a product or order is to request assistance in accordance with our applicable policies.
Changes to These Terms
Novethique reserves the right to update, modify, or replace these Terms of Purchase at any time.
Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our website or purchase of products after changes are posted means you accept the updated Terms of Purchase.
Contact Us
If you have any questions about these Terms of Purchase or your order, please contact us at:
Email: service@novethique.com